How to delete your data

You can remove ChatOps' access to your accounts at any time and ask us to delete the data we received through them.

If your business uses ChatOps

Stop access right away

• In ChatOps, open Settings, then Channels, and remove the WhatsApp number or Instagram account. This deletes its access tokens at once, together with every conversation received on it, and we stop receiving its messages.
• Or remove ChatOps from the Meta side: on Instagram, go to Settings, Apps and websites, and remove ChatOps; for Facebook and WhatsApp, use Business Settings, Integrations.

Delete the data

• Your team can delete a customer's contact in ChatOps at any time, which also deletes their conversations.
• To delete everything received through Meta, or your whole workspace, email ameydesigns@gmail.com from your account's owner address with your workspace name. We confirm by email and complete the deletion within 30 days, usually much sooner.

If you messaged a business that uses ChatOps

That business controls your conversation data. Please ask the business directly; it can delete your contact and conversation in ChatOps. If you cannot reach it, email ameydesigns@gmail.com with the business name and your phone number or Instagram handle, and we will help.

What we delete, and what we keep

We delete messages, attachments, contact details and access tokens received through the account. We keep only what the law requires, such as billing records, for as long as it requires. See our Privacy Policy for details.